Ajitha.

Experience

14+ years of building software and empowering developers

Developer Advocate

Zoom

Jan 2023 – PresentOntario, Canada
  • Forefronting AI tools development for devrel organization
  • Created technical blog posts and videos that increased developer trial sign-ups with measurable results
  • Led presales demos that shortened sales cycles by demonstrating clear integration ROI
  • Provided hands-on post-sales support that reduced escalation frequency and improved integration success
  • Developed sample code and technical guidance to accelerate customer implementation timelines and adoption

Lead Engineer

Avaya

Apr 2017 – Jan 2023Bangalore, India
  • Led development of Android SDK features to shorten release cycles and increase delivery predictability
  • Implemented Go backend services for call handling to improve call stability with measurable uptime gains
  • Developed C++ media modules to optimize cross-platform processing and reduce latency
  • Coordinated cross-functional teams in AGILE to cut bug turnaround and improve release quality

Member of Technical Staff (R&D)

Mavenir

Oct 2015 – Mar 2017Bangalore, India
  • Developed end-to-end client features for WiFi calling, improving call reliability with measurable results
  • Integrated media engine for voice quality assessment and automated MoS score collection across clients
  • Migrated legacy Eclipse projects to Android Studio, reducing build errors and accelerating development cycles
  • Built and documented SDKs for clients, simplifying app integration and shortening onboarding time

Associate

Cognizant Technology Solutions

Dec 2014 – Oct 2015Chennai Area, India
  • Integrated Angular components into native app delivering improved image capture workflow and reduced user steps
  • Developed and maintained an image enhancement library that increased OCR success rates with measurable results
  • Implemented robust web service calls and response parsing to streamline data upload and processing

Senior Software Engineer

Sasken

Jun 2011 – Nov 2014Chennai Area, India
  • Implemented WebRTC Android UI components and web socket integration improving cross-platform call stability
  • Led development of RCS API modules including Messaging, Presence, and SIP to support device app interoperability
  • Wrote unit and instrumentation tests to achieve 80% code coverage reducing regressions during releases
  • Resolved protocol stack integration issues and reduced integration defects, improving release readiness

Education

Bachelor of Engineering (B.E.)

Computer Science

Anna University

Chennai2007 – 2011

High School Education

Biology, General

St. Thomas MHSS

Chennai2005 – 2007